Shipping policy

ROUTIRA Shipping Policy

ROUTIRA currently ships only to the 48 contiguous United States and Washington, D.C.

We do not ship to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands, military APO/FPO/DPO addresses, P.O. Boxes, freight-forwarding addresses, or international destinations.

Shipping Cost
Free standard shipping is available on eligible orders shipped within our delivery area.

Order Cut-Off Time
Orders placed by 5:00 PM Eastern Time on business days are reviewed for processing the same business day. Orders placed after 5:00 PM Eastern Time, on weekends, or on U.S. federal holidays are reviewed on the next business day.

Processing Time
Orders typically require 1–3 business days for processing before shipment.

Transit Time
After shipment, standard delivery is generally estimated at 5–8 business days. Delivery estimates are not guaranteed and may vary because of carrier operations, weather, holidays, address issues, or other circumstances outside our control.

Order Tracking
When tracking is available, we will send shipment information to the email address used at checkout after the order has been shipped.

Shipping Delays
If we are unable to ship an order within the stated processing period, we will contact the customer with updated information. Where applicable, the customer may choose to accept the revised timing or cancel the unshipped order for a refund.

Address Accuracy
Customers are responsible for providing a complete and accurate delivery address. Please contact us as soon as possible if an address needs to be corrected. Address changes cannot be guaranteed after an order enters processing.

For shipping questions, contact us at support@routira.shop.