Privacy policy

ROUTIRA Privacy Policy

Effective Date: October 19, 2026

ROUTIRA is operated by NORTHPAW LIVING LLC. This Privacy Policy explains how we collect, use, and share personal information when you visit or make a purchase from routira.com.

Information We Collect
We may collect information you provide directly to us, including your name, email address, shipping address, billing address, telephone number, order details, and communications with customer support.

When you visit our website, we may also receive limited technical information such as device information, browser type, IP address, pages viewed, referral information, and information collected through cookies or similar technologies.

How We Use Information
We may use personal information to:

  • Process and fulfill orders
  • Communicate about orders, returns, refunds, and customer service requests
  • Prevent fraud and protect our website and customers
  • Improve website performance and customer experience
  • Send marketing messages when permitted by law and when you have chosen to receive them

Sharing Information
We may share relevant information with service providers that help operate our store, process payments, fulfill orders, deliver packages, provide customer support, prevent fraud, or support website functionality. We do not sell personal information in exchange for money.

Cookies
Our website and service providers may use cookies and similar technologies to support essential website functions, remember preferences, analyze performance, and improve advertising relevance where permitted.

Your Choices
You may opt out of marketing emails by using the unsubscribe link in an email. Subject to applicable law, you may also request access to, correction of, or deletion of certain personal information.

Data Security
We use reasonable administrative, technical, and organizational measures to help protect personal information. No online transmission or storage system can be guaranteed to be completely secure.

Contact Us
For privacy questions or requests, contact:

ROUTIRA
Operated by NORTHPAW LIVING LLC
820 N Limestone Lexington, KY 40505 United States
support@routira.shop