Track Your Order

After your order is processed and handed to the shipping carrier, we will send a shipping confirmation email with tracking information when available.

Please allow time for the carrier to scan and update tracking after shipment. Tracking activity may not appear immediately.

If you have not received tracking information after the stated processing period, or if you need help with an existing order, email support@velnorwick.shop and include your order number.

Processing Time: 1–3 business days
Estimated Transit Time: 5–12 business days
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time